Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Voicemail
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Voicemail
Voicemail
05-12-2019 5:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I am having a problem with voicemail since the update by Plusnet.
If I reject a call or just let it ring it will go to voicemail and work as normal .
However, if I put my phone on Flightmode or turn it off completely my customers get a continuous engaged tone and no option to leave a message.
I need my voicemail working correctly as I am self employed and my voicemail is very important.
I have phoned customer service and was told , once the Plusnet update to voicemail is complete it will work correctly, give it 48 hrs, that was over a week ago.
Does anyone have a fix for the issue please.
Andy.
I am having a problem with voicemail since the update by Plusnet.
If I reject a call or just let it ring it will go to voicemail and work as normal .
However, if I put my phone on Flightmode or turn it off completely my customers get a continuous engaged tone and no option to leave a message.
I need my voicemail working correctly as I am self employed and my voicemail is very important.
I have phoned customer service and was told , once the Plusnet update to voicemail is complete it will work correctly, give it 48 hrs, that was over a week ago.
Does anyone have a fix for the issue please.
Andy.
Message 1 of 3
(618 Views)
2 REPLIES 2
Re: Voicemail
06-12-2019 9:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
There's an existing thread on this issue....
https://community.plus.net/t5/Mobile/plusnet-mobile-voicemail-issue/td-p/1690144
Message 2 of 3
(581 Views)
Re: Voicemail
06-12-2019 5:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your post @a1jonuk (and @alan659882 for your support!)
On checking the linked post, I can see that my colleague @Mads has responded there.
Please let us know if you need any help with anything else in the meantime.
Message 3 of 3
(564 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page