Voicemail service centre number.
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Voicemail service centre number.
17-12-2016 10:17 PM - edited 17-12-2016 10:20 PM
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Hello I am seeing a lot of articles on how to turn voicemail off and how to dial 555.
However having searched the website, forum and google I cannot seem to find the answer to my question about how to turn voicemail ON.
I have an Android phone and usually you go into call settings and configure the phone to forward calls to 'X' number when busy or when not reachable etc.
There's usually a service centre number or on some networks you can just put the same number in there that you dial to access your voicemail and it does the job.
Can I ask how Plusnet is doing it? Is there a number to divert to to make the voicemail work? I have dialled 555 and configured that side of things and the automated voice says it is activated. When I dial the number however, it cuts out to a dead line if I reject the call or gives a 'number unavailable please try later' message if I put it into flight mode beforehand.
Best wishes,
Martin.

Re: Voicemail service centre number.
19-12-2016 9:05 AM
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Hi @thespringfield,
We don't support call forwarding, which means we're unable to provide the settings or a centre number to divert the call the another number. I'm really sorry about that! -Ashleigh
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