Voicemail question?
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Voicemail question?
10-05-2017 11:27 AM - edited 10-05-2017 11:31 AM
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Hi.
There seems to be a problem with my voicemail.
I have dialed 555 and left a welcome message.
But when someone has tried to call me, they said there is no option to leave a message, and sometimes it will state my number is unavailable
Can anyone advise me please?
Re: Voicemail question?
10-05-2017 12:18 PM
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Hi foxleybob!
Thanks for getting in touch with us!
I'm sorry to hear you're experiencing issues with your Voicemail service and I'd like to help with this!
We have 4 different codes that may help however, I can't advise as to which will work as they're all handset dependant. Can you try each one by dialling it into your keypad and calling that number?
The codes are as follows:
- **004*+447870020555*11*30#
- **004*07870020555*11*30#
- **61*+447870020555*11*30#
- **61*07870020555*11*30#
Once you tried this, test your Voicemail service by calling 500 or the long Voicemail number which is: 07870020555.
If the issue persists, feel free to send me a private message with your account details and I'll certainly take a further look into this for you!
- Rebeka
Re: Voicemail question?
10-05-2017 12:37 PM
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Hi, sorry to hear this you can troubleshoot and report phone issues Here, please let us know when you've reported it
Re: Voicemail question?
10-05-2017 1:06 PM
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Thank you Rebeka.
I have PM'd you as requested.
Re: Voicemail question?
10-05-2017 1:09 PM
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Thank you Tony.
There doesn't appear to be a anything pertaining to my fault there, unless I need to go to spec savers
Re: Voicemail question?
10-05-2017 1:12 PM
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Re: Voicemail question?
10-05-2017 6:35 PM
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Any luck Rebeka?
Re: Voicemail question?
11-05-2017 9:06 AM
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Hi foxleybob,
I'll need you to pass security with me via PM first before I can access the account.
I did reply yesterday, not too sure if you've received this? If not, can you send me a PM and we'll go from there.
- Rebeka
Re: Voicemail question?
11-05-2017 11:30 AM - edited 11-05-2017 11:34 AM
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Morning Rebeka.
No I didn't get your mail yesterday for some reason.
Let me know what you require please?
Regards
Robert
Edit...
oops, I thought I was sending a PM lol
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