Voicemail not working

[#1]

For the past few days callers have been unable to leave voicemail messages and I cannot access voicemail from my phone. The same has been true for two other phones on Plusnet. What is going on?

[#2]

Sorry to hear this @mielLaplin.

So we can investigate further can you PM us the following?

- Your mobile number or account number
- Your full address and postcode
- Your full name and if you're the account holder?