Voicemail Pincode
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Voicemail Pincode
08-12-2020 12:06 AM
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Re: Voicemail Pincode
16-12-2020 8:40 PM
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I'm also having problems with my voicemail pin. The system keeps asking me for the pin code however my original pin was 4 digits and now it's asking for a 5 to 8 digit code. So effectively I'm locked out of my voicemail.
Could someone please help me and others?Using voicemail is essential to me and also to plusnet because if I can't reset/access it I will have to end my mobile contract.
Can someone on the team help us to get back our Voicemail please 🙏
Re: Voicemail Pincode
17-12-2020 7:39 PM
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Hi @Greiggsy,
Apologies for the delayed response and I'm sorry to hear you're experiencing this issue. If you'd like us to take a further look into this with you then please don't hesitate to send me a private message with the following details attached:
- Your Mobile Number
- Your Full Name (And whether or not you're the account holder)
- Your Full Address (Including Postcode)
- Your Date of Birth
- The last 2 digits of the sort code and account number from the direct debit details used to pay the bill
Re: Voicemail Pincode
18-12-2020 7:47 AM
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Re: Voicemail Pincode
18-12-2020 7:58 AM
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Re: Voicemail Pincode
19-12-2020 4:45 AM
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I have the same problem with Voicemail as the OP
I am unable to access it because it now requires a 5 digit PIN and when I set it up originally it was a 4 digit PIN
Please can you help me get the PIN reset and this allow me to have Voicemail back?
Kind regards,
Jamesy
Re: Voicemail Pincode
08-01-2021 6:22 PM
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Re: Voicemail Pincode
09-01-2021 5:08 AM - edited 09-01-2021 5:10 AM
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Thanks very much for your suggestion.
I had contacted CS an they supplied a new reset PIN and so far everything's ok, I hope🙏👍
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