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Voicemail PIN

Posts: 1
Thanks: 1
Registered: ‎21-04-2020

Voicemail PIN



I set a voicemail PIN for my mobile phone a couple of weeks ago, but now it does not seem to work anymore. I just get “the PIN you have entered is incorrect”


I have searched through the help pages and forums but cannot see any way to reset it, so I phoned support and they told me to use the code *#21# to reset it, but this just produces the message “Call Forwarding: voice not forwarded”


Is there a simple way to force a PIN reset apart from ringing support again, as they are obviously very busy at the minute?