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Using Plusnet Mobile in Jersey

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RockinRob
Newbie
Posts: 1
Registered: ‎12-10-2018

Using Plusnet Mobile in Jersey

After nearly a week here unable to use my phone I have solved the issue.
On arriving in Jersey my phone automatically connected to the Sure network whereby I could not answer calls or make them.
Just as I was about to leave I manually selected the JT network and I was immediately able to make and receive calls.
1 REPLY
RebekaPreston
All Star
Posts: 929
Thanks: 128
Fixes: 31
Registered: ‎25-11-2016

Re: Using Plusnet Mobile in Jersey

Hi RockinRob,

Thanks for getting in touch with us!

I would advise to always manually search for networks when attempting to connect abroad, as the handset will automatically try to connect to any available. 

As we have no control over a foreign network, we can't guarantee if the service will work, so by manually searching, you can try other networks in the area. 

If you have any further questions, don't hesitate by giving us a call on 500 free from the SIM, or catching us on our Live Chat feature over at www.plus.net. 

- Rebeka 

 Rebeka Preston
 Plusnet Help Team