Urgent - interview and no mobile network
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Urgent - interview and no mobile network
02-02-2023 9:39 AM
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Mobile network isn't available. Connect to a wireless network.
Please help I'm concerned I won't be able to conduct my phone interview. Thanks
Re: Urgent - interview and no mobile network
03-02-2023 1:29 PM - edited 03-02-2023 1:30 PM
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Hello @Unwinrl
A warm welcome to the forums - that is grim news!
Unfortunately, Plusnet mobile does not facilitate WiFi calling ... management of the mobile network is the responsibility of EE. Does their service status site indicate a known problem? https://coverage.ee.co.uk/coverage/ee
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Urgent - interview and no mobile network
10-02-2023 11:08 AM
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Please advise further as I am still without access to calls here. Thanks
Re: Urgent - interview and no mobile network
10-02-2023 11:53 AM - edited 10-02-2023 12:13 PM
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The link provided does not request / need a mobile number.
That said if you have found somewhere which does need a phone number and it reports the number as being invalid, then maybe you do not have a "no mobile network" issue but a problem with the account / service ... unless it works OK elsewhere?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Urgent - interview and no mobile network
10-02-2023 11:59 AM
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@Unwinrl Sent you a PM for your mobile number to look at the account
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