Unlocking iPhone
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Unlocking iPhone
Unlocking iPhone
23-03-2017 4:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I was considering taking out a SIM-only deal with Plusnet. However, I have been told by a Plusnet advisor that Plusnet do not offer an unlocking service should my iPhone lock on to their network. I was told that if this were to happen I would have to contact Apple to get it unlocked, but Apple won't (can't?) do this (http://kenstechtips.com/index.php/apple-iphone-when-sim-free-doesnt-mean-unlocked).
My iPhone should not lock as I bought it direct from Apple and it should be permanently unlocked, but I just can't take the risk as I would end up with a very expensive brick.
Re: Unlocking iPhone
23-03-2017 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Talking from previous experience, Apple phones are always unlocked when purchased from Apple shop.
Re: Unlocking iPhone
23-03-2017 10:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
For example, I was with O2 for a number of years before moving to Plusnet. I was able to switch the SIM without any problems.
During the transition of the number port I also was able to move back to the O2 SIM and the iPhone accepted this.
I hope this helps you
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Unlocking iPhone
24-03-2017 8:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Wammer,
Thanks for getting in touch with us. It's correct that we don't offer an unlocking service so if you did require your iPhone to be unlocked to any network, you would need to speak to Apple regarding this.
When you purchase a handset from Apple itself, the majority (if not all) handsets are unlocked to any network however, once you input your first SIM card, the handset will tend to lock to the first network of the SIM you input into the phone.
I understand you're hesitant to try this in the instance it may lock to the network however, this is a process within the product itself that Apple have implemented into their handsets; not a software feature that the networks have in-bedded into the SIM cards causing them to lock.
Hope this helps!
- Rebeka
Re: Unlocking iPhone
17-05-2017 11:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator

Plusnet say they cannot help as they don't lock or unlock. Giffgaff don't either. Apple suggested full restore with new sim in phone - still getting same message.
Any advice or ideas welcome!!!!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page