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Unable to send text messages yet again!

Posts: 3
Registered: ‎30-11-2018

Unable to send text messages yet again!

This is the 3rd time this has happened and it is not possible to send text messages. Fine to receive. Initially you would have to try to send 5 or 6 times before it went now not a chance of it going. This has been going on for over 3 weeks and we thought it may be an issue with the phone instead however put the SIM into new phone and still failing. New phone works fine with an EE SIM card so not an EE issue. Tried reselecting network and all sorts but no luck. Will try to resolve this once more but if it doesn't work, or happens again then I think I will go direct to EE instead!

Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Unable to send text messages yet again!

Sorry to see you're having issues sending texts.

If you can PM me the below details I'd be happy to look into this.

  • Your full name
  • Your full address
  • Your mobile number
  • Confirm you are the account holder
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi