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Unable to send text messages yet again!

Sam0207
Newbie
Posts: 3
Registered: ‎30-11-2018

Unable to send text messages yet again!

This is the 3rd time this has happened and it is not possible to send text messages. Fine to receive. Initially you would have to try to send 5 or 6 times before it went now not a chance of it going. This has been going on for over 3 weeks and we thought it may be an issue with the phone instead however put the SIM into new phone and still failing. New phone works fine with an EE SIM card so not an EE issue. Tried reselecting network and all sorts but no luck. Will try to resolve this once more but if it doesn't work, or happens again then I think I will go direct to EE instead!

1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,320
Thanks: 5,959
Fixes: 996
Registered: ‎21-04-2017

Re: Unable to send text messages yet again!

Sorry to see you're having issues sending texts.

If you can PM me the below details I'd be happy to look into this.

  • Your full name
  • Your full address
  • Your mobile number
  • Confirm you are the account holder
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team