Unable to receive call but can make calls on my Plusnet Mobile

[#1]

Hi,

Last week I joined Plusnet Mobile 2 days after porting in my number from Smarty I am unable to receive calls but can make calls on my mobile. When someone tries to call me the call cuts out. I have reported the fault to customer services at Plusnet Mobile and have been told this will take upto 5 days to rectify the fault.

Anyone else having this issue?

Any advice?

Any advice from Plusnet Rep?

Thanks

[#2]

Sorry to hear you're having some issues, szaman81.

It sounds like the port has hit a snag, and if this is the case our team will be working hard to rectify the fault already, but I'd still like to have a look into what's going on here and act as a singular point of contact for you.

If you could please send me a Private Message with some account information, I can touch base and keep you updated along the way.