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Unable to play hearthstone on mobile data

FIXED
JammieSod
Newbie
Posts: 4
Thanks: 2
Fixes: 1
Registered: ‎07-08-2021

Unable to play hearthstone on mobile data

Game works fine when phone connected to WiFi but refuses to connect to hearthstone servers when on 4g. Pixel 3a.

All other data connections seem fine on 4g. YouTube, browsing, etc is all fine. It's just hearthstone that has the issue.

Problem has persisted for several days. Tried the usual reboots, reinstalls, etc. Nothing has worked
2 REPLIES 2
JammieSod
Newbie
Posts: 4
Thanks: 2
Fixes: 1
Registered: ‎07-08-2021

Re: Unable to play hearthstone on mobile data

If anyone else reading this on plusnet could test this it would be great? Is anyone else having issues with hearthstone? The game is free to install from the google play store.

 

Thanks.

JammieSod
Newbie
Posts: 4
Thanks: 2
Fixes: 1
Registered: ‎07-08-2021

Re: Unable to play hearthstone on mobile data

Fix

In the process of trying to fix this issue I went over my monthly data cap by approx 140MB. Plusnet promptly charged me £14 for this!! Luckily I had a cap of £10 on the account so it didn't get too ridiculous.

 

This left a very nasty taste so I've just gone back to EE which has miraculously solved my hearthstone issue and now I can use mobile short codes and will not be charged obscene data costs in future.

 

The small monthly saving I had by being with plusnet has not been worth it for me.

 

Bye all!