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Unable to login to My account portal - 27/03/18

Shep41
Aspiring Pro
Posts: 157
Thanks: 46
Fixes: 1
Registered: 31-05-2017

Unable to login to My account portal - 27/03/18

I've tried several times during the past few hours to log into my mobile acc and keep getting a marketing preference update. I click on update preferences and get an error..

 

Moderator's note by Adie (Dvorak) edited title as it seems to be impacting all users. 

6 REPLIES
dparr1959
Dabbler
Posts: 20
Thanks: 2
Registered: 27-05-2015

Re: Mobile Account - log in

I Can not login to my account after i pick the

MARKETTING PREFERENCES

"You first must confirm the marketing preferences in order to further use the services on this portal"

Moderator
Moderator
Posts: 26,955
Thanks: 1,755
Fixes: 135
Registered: 14-04-2007

Re: My account portal

I'm getting the same Sad

Customer and Forum Moderator.

flanzm
Rising Star
Posts: 65
Thanks: 26
Fixes: 3
Registered: 20-04-2016

Re: My account portal

Yes same here - I particularly like the spelling of 'MARKETTING'.  Then I get 'Internal Server Error'

 

Come on PlusNet - you can do better than this!

WTSherman
Newbie
Posts: 1
Registered: 27-03-2018

Re: My account portal

I'm getting the same. I was worried it was just me.
Moderator
Moderator
Posts: 18,697
Thanks: 1,951
Fixes: 247
Registered: 11-01-2008

Re: My account portal

Seems like somebody broke something, same here

 

@RebekaPreston @MichaelWilliams

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Plusnet Help Team
Plusnet Help Team
Posts: 881
Thanks: 164
Fixes: 30
Registered: 25-11-2016

Re: My account portal

 

 Rebeka Preston
 Plusnet Help Team