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Unable to login to My account portal - 27/03/18

Shep41
Aspiring Pro
Posts: 175
Thanks: 54
Fixes: 1
Registered: ‎31-05-2017

Unable to login to My account portal - 27/03/18

I've tried several times during the past few hours to log into my mobile acc and keep getting a marketing preference update. I click on update preferences and get an error..

 

Moderator's note by Adie (Dvorak) edited title as it seems to be impacting all users. 

6 REPLIES
dparr1959
Dabbler
Posts: 20
Thanks: 2
Registered: ‎27-05-2015

Re: Mobile Account - log in

I Can not login to my account after i pick the

MARKETTING PREFERENCES

"You first must confirm the marketing preferences in order to further use the services on this portal"

Moderator
Moderator
Posts: 27,195
Thanks: 1,843
Fixes: 158
Registered: ‎14-04-2007

Re: My account portal

I'm getting the same Sad

Customer and Forum Moderator. Windows 10 Firefox 63.0 (64-bit)

flanzm
Rising Star
Posts: 72
Thanks: 33
Fixes: 4
Registered: ‎20-04-2016

Re: My account portal

Yes same here - I particularly like the spelling of 'MARKETTING'.  Then I get 'Internal Server Error'

 

Come on PlusNet - you can do better than this!

WTSherman
Newbie
Posts: 1
Registered: ‎27-03-2018

Re: My account portal

I'm getting the same. I was worried it was just me.
Moderator
Moderator
Posts: 19,037
Thanks: 2,087
Fixes: 311
Registered: ‎11-01-2008

Re: My account portal

Seems like somebody broke something, same here

 

@RebekaPreston @MichaelWilliams

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

RebekaPreston
All Star
Posts: 929
Thanks: 128
Fixes: 31
Registered: ‎25-11-2016

Re: My account portal

 

 Rebeka Preston
 Plusnet Help Team