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Unable to login to My account portal - 27/03/18

Shep41
Seasoned Pro
Posts: 466
Thanks: 178
Fixes: 6
Registered: ‎31-05-2017

Unable to login to My account portal - 27/03/18

I've tried several times during the past few hours to log into my mobile acc and keep getting a marketing preference update. I click on update preferences and get an error..

 

Moderator's note by Adie (Dvorak) edited title as it seems to be impacting all users. 

6 REPLIES 6
dparr1959
Grafter
Posts: 30
Thanks: 4
Registered: ‎27-05-2015

Re: Mobile Account - log in

I Can not login to my account after i pick the

MARKETTING PREFERENCES

"You first must confirm the marketing preferences in order to further use the services on this portal"

Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: My account portal

I'm getting the same Sad

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
flanzm
Pro
Posts: 251
Thanks: 107
Fixes: 15
Registered: ‎20-04-2016

Re: My account portal

Yes same here - I particularly like the spelling of 'MARKETTING'.  Then I get 'Internal Server Error'

 

Come on PlusNet - you can do better than this!

WTSherman
Newbie
Posts: 1
Registered: ‎27-03-2018

Re: My account portal

I'm getting the same. I was worried it was just me.
dvorak
Moderator
Moderator
Posts: 29,498
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: My account portal

Seems like somebody broke something, same here

 

@RebekaPreston @MichaelWilliams

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
RebekaPreston
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 929
Fixes: 31
Registered: ‎25-11-2016

Re: My account portal