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Unable to dial Competition (premium) number 0902...

Grinnders
Newbie
Posts: 1
Registered: ‎12-10-2018

Unable to dial Competition (premium) number 0902...

Principally the Gadget show competition number.

I am trying this after being previously informed that Plusnet doesn't support short text numbers.

I cannot find any settings that suggest I have premium rate calls turned off.

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RebekaPreston
All Star
Posts: 929
Thanks: 129
Fixes: 31
Registered: ‎25-11-2016

Re: Unable to dial Competition (premium) number 0902...

Hi Grinnders,

Thanks for getting in touch with us!

As you're aware, we don't currently support short code services however, you can call a premium rate number providing your Smart Cap is set to £10 or above. 

If you would like us to check this for you, be sure to get in touch by calling 500 free from your SIM, or catching us on our Live Chat feature over at www.plus.net. 

- Rebeka 

 Rebeka Preston
 Plusnet Help Team