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USA smart cap

Posts: 4
Registered: ‎08-04-2020

USA smart cap

I’m in the USA hit a data issue, have paid to put money into my account to sort out the smart cap issue. I have turned data off but it is not allowing me to make calls or send texts and I have tried ringing the phone from another mobile and nothing happens. Not happy and I need my phone to work. The time lag means I can’t through to customer services. Help !
Plusnet Help Team
Plusnet Help Team
Posts: 16,776
Thanks: 853
Fixes: 217
Registered: ‎27-04-2007

Re: USA smart cap

Hi there Geoff, I'm sorry that there's an issue with roaming in the US for you. I've sent you a PM so please drop me a reply when you can. - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team