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Trying to send a text to France from the UK.

SammyT
Newbie
Posts: 3
Registered: ‎19-09-2019

Trying to send a text to France from the UK.

I'm trying to text a friend in France to make sure we can contact each other. I'm using the +33 and have the correct number (They appear on Whatsapp)  

But my text is failing to send. 

Any help would be appreciated. 

6 REPLIES 6
198kHz
Seasoned Hero
Posts: 5,737
Thanks: 2,791
Fixes: 41
Registered: ‎30-07-2008

Re: Trying to send a text to France from the UK.

Welcome to the forum.  🙂

Does your friend have a French mobile number, or is he 'roaming' with a UK number?

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
SammyT
Newbie
Posts: 3
Registered: ‎19-09-2019

Re: Trying to send a text to France from the UK.

French number. 

198kHz
Seasoned Hero
Posts: 5,737
Thanks: 2,791
Fixes: 41
Registered: ‎30-07-2008

Re: Trying to send a text to France from the UK.

OK, thought it best to check that first.

Assuming you're omitting the leading '0' of his number, I'm afraid I've nothing else to suggest, other than waiting for a Help Team member to spot this topic and respond.  🤞

 

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
Smith7
Seasoned Pro
Posts: 623
Thanks: 362
Fixes: 3
Registered: ‎14-09-2021

Re: Trying to send a text to France from the UK.

The cost to text a French mobile is 6p I think.

Have you set your Smart Cap to zero if so it won't send

You will need to set your Smart Cap to £1or so 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
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Registered: ‎21-04-2017

Re: Trying to send a text to France from the UK.

Hi @SammyT 

Are you texting them or messaging on WhatsApp?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
SammyT
Newbie
Posts: 3
Registered: ‎19-09-2019

Re: Trying to send a text to France from the UK.

Texting