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Trying to end Sim Only Contract

FIXED
Schiehallion
Grafter
Posts: 42
Thanks: 7
Registered: ‎07-08-2016

Re: Trying to end Sim Only Contract

@Dumbledore

PM sent.

Thanks

Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Trying to end Sim Only Contract

Hello @Schiehallion

 

Thank you for responding back to me.

 

I have sent you a Private Message in regards to your query.

 

Hope this information helps.

 

Many thanks.

Schiehallion
Grafter
Posts: 42
Thanks: 7
Registered: ‎07-08-2016

Re: Trying to end Sim Only Contract

Hi @Dumbledore

PM sent.

Thanks

Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Trying to end Sim Only Contract

Fix

Hello @Schiehallion

 

I have responded to your PM. I appreciate your continued patience, while we continue to assist you with your query.

 

Many thanks. 

Schiehallion
Grafter
Posts: 42
Thanks: 7
Registered: ‎07-08-2016

Re: Trying to end Sim Only Contract

Hi @Dumbledore

Thanks for your PM on Friday 28th December explaining the issue.

I will post back when my SIM is deactivated.

 

Thanks

Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Trying to end Sim Only Contract

Hello @Schiehallion

 

It is okay, I am pleased I could help.

 

Should you require any further assistance, please do get back in touch with us.

 

Best wishes.
 

Schiehallion
Grafter
Posts: 42
Thanks: 7
Registered: ‎07-08-2016

Re: Trying to end Sim Only Contract

@Dumbledore @RandallFlagg @adamwalker

Success!

SIM card is no longer active. Am getting the message "SIM not provisioned" on my phone. Also my mobile account has been closed down, can no longer log in.

Just wanted to say thanks to you all for getting this issue resolved for me.

Regards

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Trying to end Sim Only Contract

Glad to hear this is sorted now and thanks for coming back to let us know. Thumbs_Up

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet