Told I need to pay bills by Direct Debit only!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Told I need to pay bills by Direct Debit only!
Told I need to pay bills by Direct Debit only!
06-06-2020 4:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I'm new to Plusnet Mobile and have now been told (via email & also via the Mobile Team) that I need to have a Direct Debit Payment active in order for my services to stay active - I would prefer to receive a monthly bill which is not payed through a direct debit.
Can a member of staff please help with this?
The T&C's stipulate that I can arrange an agreed alternative method to pay.
Re: Told I need to pay bills by Direct Debit only!
06-06-2020 5:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
F.Y.I. - For anyone not wanting to pay by Direct Debit:
After speaking to a member of the Mobile Team because my services were suspended, he suggested that I could credit my account a few days before the Bill is due and as I don't have any payment details saved the credit would be taken as payment. The only downside is that any available credit will be used for chargeable services such as MMS rather than your SmartCap limit.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Told I need to pay bills by Direct Debit only!