Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Text message I haven't sent
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Text message I haven't sent
Text message I haven't sent
02-04-2018 11:16 AM - edited 02-04-2018 11:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Basically i checked my mobile usage and it says I've text 00447537452501. I have not!! Plusnet CS can't explain how this could happen, I'm totally confused. TIA for any replies
Message 1 of 3
(541 Views)
2 REPLIES 2
Re: Text message I haven't sent
02-04-2018 3:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi samfrench91!
I am sorry to hear this, I assure you that this is a very unusual occurrence as the usage breakdown is a true reflection of services used on the SIM, so I would very much like the opportunity to investigate this for you today.
Could you please send me a PM with your full name and full address including postcode, so I can access your account today?
Message 2 of 3
(501 Views)
Re: Text message I haven't sent
02-04-2018 3:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've sent the info as requested
Message 3 of 3
(494 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page