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Text Messages showing temporary number not ported number

Mainman47
Interested
Posts: 1
Registered: Wednesday

Text Messages showing temporary number not ported number

My wife ported her number from Vodafone which is working for calls but temporary number shows on any text messages show. Any ideas how to correct?

1 REPLY 1
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,666
Thanks: 330
Fixes: 76
Registered: ‎22-01-2018

Re: Text Messages showing temporary number not ported number

Hiya @Mainman47, 

 

Cheers for getting in touch and welcome your wife for me to the Plusnet family. 

 

We’re quite chocka right now, so it’s taking a little longer than I’d usually like to get back to customers and I'm sorry about that.

 

What handset is she using? as it could just be the number needs updating in the phone. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team