Tariff change via online account-not available
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Tariff change via online account-not available
06-09-2021 7:27 AM
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Re: Tariff change via online account-not available
06-09-2021 1:45 PM
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Hi @Dirkdiggler
I'm sorry to see there's no option for you to change your tariff online. As far as I'm aware we're still showing offers there although we may not do it all the time. I'd recommend giving our mobile support team a call on 0800 079 1133 to talk to somebody about what we can offer you as I'm sure we'd be able to tempt you with a new deal.
Re: Tariff change via online account-not available
11-09-2021 11:59 AM
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Re: Tariff change via online account-not available
11-09-2021 4:57 PM
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Ah sorry to see this @Dirkdiggler
If you’ve put the contract through in the last 14 days, we’ll be able to write it off and move you to your previous agreement with no termination fees.
I’d still recommend calling us to arrange / discuss.
Re: Tariff change via online account-not available
11-09-2021 5:03 PM
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Re: Tariff change via online account-not available
12-09-2021 12:22 PM
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Ah fair enough. No problem @Dirkdiggler
I'm not aware of any plans to provide 5G services, which normally means we haven't got anything to share.
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- Re: Tariff change via online account-not available