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Suspended Service although bill was paid.

PeterG88
Newbie
Posts: 1
Registered: ‎23-09-2017

Suspended Service although bill was paid.

‎23-09-2017 1:04 AM - edited ‎23-09-2017 1:07 PM

Hey guys.

 

Was supposed to contact CS today but haven't had the time. I have two lines on my account and one has been suspended (my own number). The bill was paid on 08/09/17, which I admit was a late payment. The account was suspended 2 days ago and I'm unsure as to why. Could anybody on here help?

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RebekaPreston
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 929
Fixes: 31
Registered: ‎25-11-2016

Re: Suspended Service although bill was paid.

‎23-09-2017 9:24 AM

Hi PeterG88!

Thanks for getting in touch with us!

If you could send me a Private Message, I can certainly take a look into this for you however, I would advise to edit your post due to the information that has been used (account reference) -  we wouldn't want anyone other than yourself, obtaining this information! 

- Rebeka Smiley

 

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