Still no sim
Sim not arrived nearly a week,number been ported as get answer ringing it on msg service "welcome to plusnet mobile,unfortunaly we cannot connect you".And yet again every time try logging into mobile screen OOPS Something gone wrong
tried email address ,user name and mobile number
What is annoying ~Plusnet mobile is with EE ...we were with EE when contract ended and swapped for better deal on plusnet
Re: Still no sim
I'm sorry to see you've not received your sim and you can't log into your account. If you haven't had this sorted yet, could you drop me a private message with the following details? This information will pass our data protection checks.
+Your mobile number
+Your full name
+Your full address
+Are you the account holder?
+Your date of birth
+Last 2 digits of your bank account number
+Last 2 digits of your bank sort code
When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.