Sorry - Another No Data thread
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Sorry - Another No Data thread
08-01-2017 12:39 PM
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I could have added this to another thread however I feel as though it would get lost and not read by staff.
My number finally ported over on Thur, however I have no data connection.
I phoned customer services and was given the below to try but this doesn't work,
Re: Sorry - Another No Data thread
08-01-2017 12:41 PM
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Re: Sorry - Another No Data thread
08-01-2017 12:47 PM
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Hi again Rebeka (you assisted me with a porting problem)
Yes tried that several times since my number ported.
Tried sim card out start phone, sim card in but nothing.
Thankfully I can make/receive calls, text and use wifi, but no data.
Phone is iphone 5c
Re: Sorry - Another No Data thread
08-01-2017 12:55 PM
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If you can send me a private message, I'll be more than happy to take a look into this for you.
- Rebeka
Re: Sorry - Another No Data thread
08-01-2017 1:08 PM
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Hi Rebeka,
Message sent.
Thanks.
Re: Sorry - Another No Data thread
09-01-2017 3:03 PM
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Well still not fixed.
Phoned CS who are arranging for a new SIM card to be sent out.
Not to hopeful that this will sort it but will update with result when I receive it.
Re: Sorry - Another No Data thread
09-01-2017 3:26 PM
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I mentioned this on this post earlier today - "The other phone was an iPhone, possibly on the Vodaphone network which again had a data issue. Finding the Vodaphone profile and deleting that cured this one too (iirc the profile was not in the APN settings, but it's been a while since I've messed with an iPhone)".
I don't know if other mobile providers also have this profile folder, but might be worth a look.
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- Re: Sorry - Another No Data thread