“Something has gone wrong”

[#1]

Whats the solution to the constant “something has gone wrong” error when trying to login?  Ive tried different browsers with no luck.

[#2]

Thanks for your post @puppethead 

Are you using your mobile number to log in from Here?

Also have you tried resetting your password?

[#3]

Yes from that page, I’ve tried both mobile and account number, and already reset the password more than once, it just doesn't like my account for some reason.

[#4]

Thanks for getting back to me @puppethead 

Could you drop me a private message with the following details so we can take a closer look?

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When messaging me, please include a link to this thread as our staff PM's go through a centralised system internally so I might not personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.