Smart Cap? charged if not used
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Smart Cap? charged if not used
08-10-2021 3:34 PM
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If I set a smart cap and don't use it am I just charged my monthly 30 day contract price and not the extra smartcap price as well? Sorry if its a stating the obvious question but picture messages were included in previous providers overall charge.
Thanks in advance.
Re: Smart Cap? charged if not used
08-10-2021 4:35 PM
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If I set a smart cap and don't use it am I just charged my monthly 30 day contract price
@Andrea68 yes.
The Smart Cap just sets a limit on any out-of-allowance charges. However sending MMS picture messages is not included in any allowances
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Smart Cap? charged if not used
on 08-10-2021 4:44 PM - last edited on 10-10-2021 10:15 AM by Mav
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Welcome to the Forum.
The strange thing emoji's are not charged on PlusNet Mobile but EE charge for using them don't know about BT.
My smart cap is now set to zero as that's now allowed.
Re: Smart Cap? charged if not used
08-10-2021 4:46 PM
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Re: Smart Cap? charged if not used
on 08-10-2021 4:54 PM - last edited on 08-10-2021 9:50 PM by Strat
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Correct
If you have U/L texts and minutes and keep within your data allowance.
PlusNet allow 5 Digit texts to be sent to your phone but you cannot reply even if you have a smart cap allowance set
Moderator's note by Dick (Strat): Full quote of preceding post removed as per Forum rules.
Re: Smart Cap? charged if not used
09-10-2021 12:01 PM - edited 09-10-2021 12:19 PM
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Don't understand.
Please explain what I did wrong ?
Won't answer anything else on here I was just trying to help
Re: Smart Cap? charged if not used
09-10-2021 12:21 PM
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Re: Smart Cap? charged if not used
09-10-2021 12:23 PM - edited 09-10-2021 12:27 PM
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Seems I did something wrong again the rules
Naughty
Boy removed may be against the rules as it's sexiest
Re: Smart Cap? charged if not used
09-10-2021 12:25 PM
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@Smith7 What you did wrong (full quote of preceding post) was detailed in the moderators comment.
Re: Smart Cap? charged if not used
09-10-2021 12:46 PM - edited 09-10-2021 12:49 PM
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Removed as I just playing to see what I did wrong
Don't worry Mods I won't be doing anything else
Re: Smart Cap? charged if not used
09-10-2021 1:34 PM
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Looks like this is what I did wrong but there are other posts just the same as mine
- You should not quote a full post unless; (i)It’s not the post immediately prior to your reply or (ii)Your post is the first on a new page
Re: Smart Cap? charged if not used
09-10-2021 3:25 PM
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Don't worry @Smith7, I'm sure you won't do it again
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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- Re: Smart Cap? charged if not used