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Slow setup of mobile account

EL551
Newbie
Posts: 1
Registered: ‎03-12-2018

Slow setup of mobile account

It's great to have a good value SIM only deal but it has taken over a week to get the new simcard (4 days) and transfer my number (4 days), whilst transferring a similar account for my spouse with a different supplier took 24 hours start to finish. Not a good start...

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,200
Thanks: 119
Fixes: 54
Registered: ‎06-08-2018

Re: Slow setup of mobile account

I am sorry to hear about the experience you've had in the short time you've been with us @EL551. Please do let us know if there is anything we can help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team