Sim replacement

[#1]

Have read topic around missing calls, not showing up in history and would like to get a replacement sim please. Sorting it online just makes life that little bit easier. Just point me in the right direction and I'll be on it! Thanks in advance.

[#2 · Accepted solution]

Thanks for your post @Thereisonlyone and apologies for the delayed response.

I hope you've got this sorted now but if you haven't, feel free to private message me the following information.

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

[#3]

Glad to see I am not alone with this sort of issue, although I am not actually getting incoming calls in the first place  😋