I upgrade my sin plan on the 4 of July and it said instant activation the plan I took out for 12 months and it included unlimited text unlimited minutes and 4gb data why has this not been activated and I am running short of data pleaee look into it the number for this account is [Removed]
I’m sorry to see your new plan’s not been activated.
If you can drop me a PM with the below details, we’ll be happy to take a closer look for you.
+Your mobile number
+Your full name
+Your full address
+Are you the account holder?
+Your date of birth
+Last 2 digits of your bank account number
+Last 2 digits of your bank sort code
When messaging me, please include a link to this thread as our staff PM's go through a centralised system internally so I might not personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.