Sim plan not activated
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- Sim plan not activated
Sim plan not activated
on 05-07-2021 10:23 PM - last edited on 06-07-2021 8:40 AM by dvorak
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I upgrade my sin plan on the 4 of July and it said instant activation the plan I took out for 12 months and it included unlimited text unlimited minutes and 4gb data why has this not been activated and I am running short of data pleaee look into it the number for this account is [Removed]
Moderators Note: Personal information removed
Re: Sim plan not activated
06-07-2021 8:31 AM
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Welcome to our community forums @Mahf51
I’m sorry to see your new plan’s not been activated.
If you can drop me a PM with the below details, we’ll be happy to take a closer look for you.
+Your mobile number
+Your full name
+Your full address
+Are you the account holder?
+Your date of birth
+Last 2 digits of your bank account number
+Last 2 digits of your bank sort code
When messaging me, please include a link to this thread as our staff PM's go through a centralised system internally so I might not personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.
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