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Sim not activated

SB67
Newbie
Posts: 1
Registered: ‎22-08-2017

Sim not activated

‎22-08-2017 11:38 AM

I bought a new SIM only deal on Saturday. It has just arrived today. Yet the new SIM is not activated and I've yet to receive an email stating it is as well. Is there anything I can do to speed the process along?
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Colin_Maybe
Pro
Posts: 403
Thanks: 81
Fixes: 8
Registered: ‎17-12-2016

Re: Sim not activated

‎22-08-2017 2:11 PM

Be patient:

 

https://community.plus.net/t5/Mobile/New-plusnet-sim-received-doesn-t-seem-to-be-activated/td-p/1469...

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SarahStewart
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 121
Fixes: 6
Registered: ‎25-11-2016

Re: Sim not activated

‎22-08-2017 2:26 PM

Hi SB67, thanks for getting in touch! 

All our SIM cards activate one working day from the dispatch date, so if you ordered Saturday, your SIM would be sent out Monday and should activate today for you. 

If you drop me a private message I'd be more than happy to look into this for you. 

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