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Sim Not Arrived No Service Now

crushturtle
Newbie
Posts: 1
Registered: ‎04-10-2022

Sim Not Arrived No Service Now

I signed up Thursday 29th September
Sim has still not arrived my previous supplier has disconnected my service as of Monday 3 October
Now unable to use phone as a phone
I expect Royal Mail have disrupted the delivery but can somebody contact me to check it has been dispatched please.

 

 

Moderators Note: All caps title removed are per Forum rules

4 REPLIES 4
Gel
Aspiring Champion
Posts: 2,305
Thanks: 291
Fixes: 27
Registered: ‎02-08-2007

Re: Sim Not Arrived No Service Now

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,402
Thanks: 10,062
Fixes: 1,577
Registered: ‎21-04-2017

Re: Sim Not Arrived No Service Now

Hi there,

I'm really sorry to see your SIM hasn't arrived by the time we transferred your phone number.

Apologies also for the delayed response, have you received it now? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Robin2crow
Newbie
Posts: 1
Registered: ‎17-11-2022

Re: Sim Not Arrived No Service Now

Hi,

 

I have had a similar issue, my sim hasn't arrived and its been 7 days now.

 

I cannot call customer support and I cannot find an email to contact?

 

Robin Crow

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,736
Thanks: 846
Fixes: 216
Registered: ‎27-04-2007

Re: Sim Not Arrived No Service Now

Hi there Robin, could you drop me a private message with your mobile number please so I can look into that for you? - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team