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Signal strength South Queensferry

Posts: 2
Registered: ‎25-09-2022

Signal strength South Queensferry

The previously excellent mobile signal strength in South Queensferry (EH30) has been absolutely awful for the last month or so. There is no signal and no service in the house and barely sufficient signal outside. I understand there may be mast work being carried out due to a new housing estate being built. Has anyone any info of when or if the signal strength will return to normal? My son keeps pointing out the excellent signal strength from Vodafone.

Plusnet Help Team
Plusnet Help Team
Posts: 1,854
Thanks: 399
Fixes: 87
Registered: ‎22-01-2018

Re: Signal strength South Queensferry

Hiya @vicyoung


I'm really sorry to hear you are having an issue with your signal, I feel lost without mine and I know the hassles it can cause when important thing crop up, but you can't pick up due to the signal. 



I really want t look into this for you, sorry for the delay in getting back to you, we're a bit chocka at the moment. 


Can you PM me your mobile number and full name?


You may have to create a few posts for it allow you to send us a message. 


If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Seasoned Champion
Posts: 1,010
Thanks: 361
Fixes: 38
Registered: ‎19-11-2008

Re: Signal strength South Queensferry

Hi @vicyoung
Plusnet use the EE network.
EE are reporting issues at South Queensferry.
There is a topic on the EE community forum.