Short code texts being considered - or not?
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- Re: Short code texts being considered - or not?
22-05-2019 11:27 PM
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In a recent thread, @RandallFlagg said in Reply#4
We are looking at incorporating this further down the line, however, we don't have any timescales on this at present.
In another recent thread, @JonoH said in Reply#6
We have no plans to implement blanket support for shortcode messages...
So are we to understand that short codes
Are being introduced - some time in the foreseeable future, or
May possibly be introduced in the forseeable future, or
No chance
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Fixed! Go to the fix.
23-05-2019 11:02 AM
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Re: Short code texts being considered - or not?
29-05-2019 1:31 PM
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i do understand that plus net mobile still new but short code something we need
Re: Short code texts being considered - or not?
24-07-2019 12:14 PM
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Hi all
only found out last night about this after trying several times to send text.
Made an escalated complaint today, as when signing up not made aware of short number text not being able to be sent .
Needs more people to complain as it looks as this is cost cutting and not available for the future
Re: Short code texts being considered - or not?
25-07-2019 10:44 AM
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It is cost-cutting, but that's one of the reasons why Plusnet Mobile tariffs are lower than EE's (the mobile phone operator Plusnet piggybacks on.)
I suppose it's arguable whether the products' reduced features and performance should be made more prominent, but to be fair the fact that short code texts aren't supported is in the T&C's ('the legal bit.')
Re: Short code texts being considered - or not?
25-07-2019 10:51 AM
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Re: Short code texts being considered - or not?
06-08-2019 10:05 AM
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Are there GDPR implications if Plusnet are denying its customers the right to use opt-out short codes in messages?
Re: Short code texts being considered - or not?
13-11-2019 3:27 PM
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Can someone from PlusNet please explain why this feature is not available?
For example, why would anyone not want this feature?
Re: Short code texts being considered - or not?
13-11-2019 3:58 PM
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@KoolFork wrote:
Can someone from PlusNet please explain why this feature is not available?
Technical limitations that arise from our commercial agreement with EE to resell their service make it difficult for us to offer Short Code messaging services.
Re: Short code texts being considered - or not?
06-02-2020 1:07 PM
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So when will your commercial agreement with EE be reviewed?
Clearly a lot of your mobile customers want the Short Code facility (myself being one of them).
I too was not made aware when I joined Plusnet Mobile that this feature was not offered, I took it for granted that it was a standard service, because I'd always had it with O2, who I was with for many years.
Re: Short code texts being considered - or not?
06-02-2020 1:27 PM
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@Lynette wrote:
So when will your commercial agreement with EE be reviewed?
Unfortunately, we're not in a position to disclose details of our commercial agreements. As soon as we have any information to share we will.do so.
Re: Short code texts being considered - or not?
10-02-2020 1:55 PM
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Hopefully this is addressed in future, I've never heard of a network not supporting it.
Re: Short code texts being considered - or not?
15-02-2020 10:55 AM
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Re: Short code texts being considered - or not?
16-04-2020 9:37 PM
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Just tried texting in to donate £5 to covid with the short number and can’t... so I can’t donate... and I won’t be able to do charity donations to other causes too like children in need etc. Shocking.
PLUSNET this is shocking.
I’m going to email this guy who is CEO: philip.jansen@bt.com
Make sure he’s aware and see if he can get someone in his team to look in to it if not, as this is not good from a charitable perspective.
Re: Short code texts being considered - or not?
17-04-2020 7:02 AM
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Or just move to another network that suits your needs better.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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- Re: Short code texts being considered - or not?