Short Codes and Barclaycard
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Short Codes and Barclaycard
18-10-2018 7:30 PM
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Just had a text from Barclaycard Fraud department thinking my card was being used illegally and asking for me to reply Y or N if it was me. But it was a 5 digit short code so I could not make the reply and have had to spend half an hour ringing them to get my card unlocked all because my mobile will not allow me to reply to a short code.. When is Plusnet going to get into the real world and allow this feature? Do we have to move to another network?
Re: Short Codes and Barclaycard
23-10-2018 11:22 PM - edited 23-10-2018 11:24 PM
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You'll have to move to another network until they bring in this service and you got a very long wait maybe a similar time for them it took to release the mobile app for android and apple
Re: Short Codes and Barclaycard
24-10-2018 8:37 AM
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@szaman81, do you mean the mobile app that's been available for a few weeks now?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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