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Setting up mobile account

FIXED
djh22
Aspiring Pro
Posts: 134
Thanks: 20
Fixes: 5
Registered: ‎17-11-2017

Setting up mobile account

Happy new year to you all.

I've had my "And we're off" email,(sim has not arrived yet) and I'm trying to set up my account from the link in the email which is unsuccessful as I don't know the password,any idea where I get this from please.

Ta,

Del.

5 REPLIES 5
Simonsimps
Rising Star
Posts: 70
Thanks: 8
Fixes: 1
Registered: ‎08-08-2018

Re: Setting up mobile account

Fix

I had the same issue. I did this...

Use the "Forgotten Password" on the page.

Use either the phone number of the sim or your account number for the Username.

Enter your email and you will get a reset link in about 5 mins where you can enter a new password.

Hope that helps.

 

djh22
Aspiring Pro
Posts: 134
Thanks: 20
Fixes: 5
Registered: ‎17-11-2017

Re: Setting up mobile account

Thanks,I'll give that a try.
Cheers.
djh22
Aspiring Pro
Posts: 134
Thanks: 20
Fixes: 5
Registered: ‎17-11-2017

Re: Setting up mobile account

That worked a treat.
Many thanks.
Simonsimps
Rising Star
Posts: 70
Thanks: 8
Fixes: 1
Registered: ‎08-08-2018

Re: Setting up mobile account

No problem. Glad it worked for you.

The email should take you to a place where you can put a password in or similar. IMO

 

djh22
Aspiring Pro
Posts: 134
Thanks: 20
Fixes: 5
Registered: ‎17-11-2017

Re: Setting up mobile account

Yes I agree.