Samsung s8 has not voicemail notification
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Samsung s8 has not voicemail notification
Re: Samsung s8 has not voicemail notification
12-02-2018 11:14 AM - edited 12-02-2018 11:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Glad I found this thread, both our phones (iPhone 6s), with Plusnet SIMs have just notified us of all the voicemails we were left last week...
I'm sorry but being notified that you have been left a voicemail is not "a premium feature", it's been standard functionality in every phone, on every network I have ever used in the last 20 years!
A number of family and friends also use an MNO and they don't have this issue either (giffgaff and Tesco Mobile to name 2).
I have given notice on both SIMs.
Re: Samsung s8 has not voicemail notification
12-02-2018 12:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Samsung s8 has not voicemail notification
13-02-2018 12:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
just upgraded to Oreo tried sending voicemail to myself and hey presto notification recieved early days I know but looking good
Re: Samsung s8 has not voicemail notification
14-02-2018 2:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Samsung s8 has not voicemail notification
14-02-2018 3:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Samsung s8 has not voicemail notification
14-02-2018 3:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Samsung s8 has not voicemail notification
14-02-2018 4:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just install the free version of the "A Better Voicemail" app and all your problems are solved!
I discovered that my wife's A3 was also not showing voicemail notifications on Plusnet, so I've now set it up and tested it on hers as well as my S8.
Re: Samsung s8 has not voicemail notification
15-03-2018 1:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hear Hear, A combination of the handset and Plusnet's tech. (I have A5 (2017) with this issue) Please, Please Plusnet try and find a solution to this.
Re: Samsung s8 has not voicemail notification
18-03-2018 11:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Dear PlusNet support / Rebeka,
Did this get passed on to your Support Team? My understanding was that you were going to gather evidence (we were sending you info to your private messaging inbox - plus there is all the testing mentioned in this thread) - and then it was all going to get passed to the Support Team who would investigate.
Did this get progressed as I don't think I've seen an update with a comment that the info has been passed on - or is being looked at.
Thanks.
Re: Samsung s8 has not voicemail notification
18-03-2018 12:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi SAABDude,
I recently chased this up however, it is still being investigated at the moment.
I have been assured that as soon as there is a response, I'll be updated with this.
- Rebeka
Re: Samsung s8 has not voicemail notification
26-03-2018 6:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just to join the discussion...
I've been helping a friend with a Samsung Galaxy J7(2017) where the Voicemail Notification icon never appears.
However on my Motorola Moto-G5 it works fine - the icon always appears when a Voicemail message is waiting.
So -
- Plus Net Voicemail server clearly does push out VM notifications
- It would appear to be something in the Samsung implementation of Voicemail which is not accepting the VM notification, since much googling seems to point to many Samsung users with this problem
- However neither P.N. nor Samsung seem to accept that they have a problem, and each blames the other
Re: Samsung s8 has not voicemail notification
28-03-2018 9:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I also have this problem on a OnePlus 3, fully up to date with available updates. I believe I have always had the problem since joining Plusnet. I don't receive much voicemail but when I do it is important and generally find out days or weeks later when it either randomly works or generally appears due to a reboot, usually the latter!
I echo the sentiments above. Like voice and text, voicemail is base functionality and should be supported and work reliably. Between this and the lack of an ability to send messages to short code numbers (I was told this isn't supported to reduce spam???) that's annoying me about an otherwise good service, it's making me consider moving away.
Cheers,
Paul.
Re: Samsung s8 has not voicemail notification
28-03-2018 11:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
However, for some reason my friend's Sim in her Samsung phone doesn't get the VM waiting icon - which is still the case having swapped the Sims back.
I have read on other threads that getting a replacement Sim from P.N may solve the problem, so maybe we'll try this.
Re: Samsung s8 has not voicemail notification
28-03-2018 8:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Samsung s8 has not voicemail notification
30-03-2018 6:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well what a nice surprise I've had today. I've not had any voice mail notifications at all since I swapped my iPhone to a Samsung s8 in December.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Samsung s8 has not voicemail notification