SIM not recognised

[#1]

Hey,

My SIM has suddenly stopped being recognised by my phone. I have tried moving it to different phones and they all show No SIM, so I figure the problem is with the SIM card itself. I'm not able to call the help line without it. Would it be possible to get a replacement SIM?

Cheers

[#2]

Hi there,

I'm really sorry to see your mobile's not working and apologies for the very delayed response.

I just wanted to post to check if you've got this sorted yet or if you need further help?

Cheers