SIM not arrived

[#1]

I placed my order on 6/9/18 and the SIM still hasn't arrived, please advise

[#2]

Hiya @hypn0t0ad welcome to our community forums.

I believe I've resolved(Or at least I hope) this for you via private message by sending you another SIM out.

Let us know how it goes when you receive it.

[#3]

Hello, 

I am having the same issue I order the sim on line and a week later no Sim, then webchat with an agent who sent me a 2nd sim still no sim a week later now had to speak to someone on the phone three days ago still no sim. I will give it another day but I feel there is another issue with Plusnet despatch department. I am getting all my other post without any issues just plusnet sim just does not want to arrive. 

If someone can look into this issue for me would be great.

[#4]

Hi @bonbonizer

If you’ve not got this sorted yet feel free to send me a private message with your account/order number and I’ll be happy to look into this for you.