SIM card

[#1]

Hello,

I am having issues with my SIM card activating on my iPhone. It’s not connecting to my iMessages and FaceTime.

Any help with this would be appreciated.

Thanks

[#2]

Welcome to the Forum

Just a thought have you checked/reset your phone's APN settings see below scroll to      "What are the APN settings for my phone? "

https://www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/

[#3]

Hi there,

Thanks for this, I’ve followed the steps but I can’t find the APN section on my iPhone. So I’m little confused!

Thanks

[#4]

What make of phone is it ?

Have you tried asking Goggle how to access them

[#5]

It’s an iPhone 11, and yes I have but still can’t find it

[#6]

Try Settings/Mobile Data./Mobile Data Network

[#7]

This may help

https://support.apple.com/en-gb/HT201270

[#8]

It says my phone is SIM locked? Yet I can still use data and phone?

[#9]

I thought you had checked if the phone was locked before you took a PN contract

My daughter gave me an Apple phone which was locked to EE

My local mobile phone shop who unlocks Samsung phones for £5 could not unlock it as he had to have a code from Apple and said  would cost if I remember correctly was about £30

It may be worth asking who you were with previously if they can unlock the phone  

[#10]

"Apple can't unlock your iPhone for use with a different network provider. Only your network provider can unlock your iPhone."

taken from https://support.apple.com/en-gb/HT201328 .

Best bet is to find out who it was on before and contact them. Usually its free if out of contract. As an example o2 request page is https://www.o2.co.uk/help/device-and-sim-support/unlocking-an-o2-mobile-to-use-on-a-different-networ...

Moderators Note: Full quote of preceding post removed 

[#11]

Thank you for this!

[#12]

Thank you!

[#13]

Good luck with the unlocking

Please let us know how you get on