Roaming questions.
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- Re: Roaming questions.
Roaming questions.
21-03-2018 10:45 PM
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I've looked at the roaming Q's & A's, but have question's that may seem obvious to others. I'm going to be in Greece before too long, my question's are (1) What would be my charges from Greece to another English person in Greece (2) What would be the cost of calling a Greek phone whilst in Greece? I'm guessing both would be classed as non roaming and calls p/m to Greece would apply?
Re: Roaming questions.
22-03-2018 7:20 AM - edited 22-03-2018 7:21 AM
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No, both calls would be included in your allowance. When roaming in an EU country, calls to any EU destination, including both the home country and the country you are in, are included in your allowance.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Roaming questions.
22-03-2018 10:12 AM
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Thanks.
What about a call from the UK to Greece then? Both EU countries but I was billed an extra £5 this month - in all honesty I didn't look to see what the extra was for, but can't think of anything else but a short call to Greece.
Re: Roaming questions.
22-03-2018 10:41 AM
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My understanding is that the arrangements only apply when roaming in the EU - if you are phoning from the UK you are not roaming so will be liable for the appropriate call charges to that country.
Re: Roaming questions.
22-03-2018 12:57 PM - edited 22-03-2018 1:04 PM
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That's correct, JayG.
You can find the call charges for calling Greece at the following link: https://www.plus.net/help/mobile/roaming-and-international-calls/.
Greece is a band 1 country, and I've replicated the UK charges below. Any other questions, please give me a shout
Destination | Making calls | Receiving calls | Text message | Answer phone | Data | MMS (incl. Picture message) |
---|---|---|---|---|---|---|
Price | Per min* ** | Per second* ** | Per text* | Per min* ** | Per MB* *** | Per message* |
Band 1 | £1.00 | - | 21p | n/a | - | n/a |
Band 2 | £1.00 | - | 21p | n/a | - | n/a |
Band 3 | £1.50 | - | 21p | n/a | - | n/a |
Band 4 | £2.00 | - | 21p | n/a | - | n/a |
Band 5 | £2.00 | - | 21p | n/a | - | n/a |
Band 6 | £2.00 | - | 21p | n/a | - | n/a |
Band 7 | £2.00 | - | 21p | n/a | - | n/a |
Band 8 | £2.00 | - | 21p | n/a | - | n/a |
Band 9 | 50p | - | 21p | n/a | - | n/a |
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