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Roaming not working: Cannot make uk calls from India

nkm76
Newbie
Posts: 1
Registered: ‎17-07-2023

Roaming not working: Cannot make uk calls from India

Hi,

I am currently in India and although my plan says international calling is enabled, my phone shows network too, I am receiving PLUSNET texts as well but I am not able to make UK calls. 

 

Is there something that needs to be enabled for my number?

Please help

 

2 REPLIES 2
Mr_Paul
Seasoned Pro
Posts: 599
Thanks: 211
Fixes: 12
Registered: ‎07-06-2022

Re: Roaming not working: Cannot make uk calls from India

@nkm76 

I'm assuming that India doesn't come within your mobile plan, so each call will be chargeable extra cost?

I'm no longer with PN Mobile, but ISTR that there was a credit limit setting on the account that you could change yourself, with the default being £0 (?).

 

 

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,543
Thanks: 587
Fixes: 99
Registered: ‎27-11-2020

Re: Roaming not working: Cannot make uk calls from India

Hey there @nkm76 

 

I have sent you a PM to get your details. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team