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Roaming in Switzerland

machare
Rising Star
Posts: 205
Thanks: 12
Registered: ‎13-01-2011

Roaming in Switzerland

My mobile  won't make calls when in Switzerland or Italy.

I get told 'You have used all your calling credit' which is not the case.

Why do I get this error message?

2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,874
Thanks: 1,493
Fixes: 478
Registered: ‎01-01-2012

Re: Roaming in Switzerland

Hi @machare

I'm really sorry for how long it's taken to get back to you. We've been quite busy recently so it's taking longer than we'd like to reply.

I've sent you a PM asking for some more info

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
machare
Rising Star
Posts: 205
Thanks: 12
Registered: ‎13-01-2011

Re: Roaming in Switzerland

Thank you for your interest. I have sent you a PM. Strangely the problem has gone away today. There are many mobile networks where I am at the moment in Zermatt, Switzerland.  I often ski over the border to Cervinia in Italy.