Requesting replacement SIM card

[#1]

Hello,

I seem to have damaged my Plusnet SIM card. Please could you send me a replacement?

Is there someone that I can send a PM to with my details?

Thanks very much,

Samantha

[#2]

PN have no e mail address; you'll need to phone them.

[#3]

Thanks. I've seen that staff members on this forum have previously helped with this issue so that's what I'm hoping for rather than having to call.

[#4]

Hi @sammieblue

I'm really sorry for how long it's taken to get back to you. We've been quite busy recently so it's taking longer than we'd like to reply.

I've dropped you a PM regarding this. If you can respond when you're able to I'll get that picked up 

[#5]

Thanks Matthew & no worries. I've replied to your PM.

[#6]

Thanks @sammieblue

I'll respond to your PM shortly 

[#7]

Hello!

Apologies for the day. I can confirm that I have received the replacement SIM card. Please could you activate it for me?

Many thanks,

Samantha

[#8]

Hi,
Just to confirm, the SIM sent to me doesn't match my number & Matthew previously informed me that he'd need to activate it once it arrives.
Thanks!