Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Replacement SIM card request
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Replacement SIM card request
Replacement SIM card request
25-05-2021 12:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
(Or could someone take a look at my account to see if I have mobile network issues on my account?)
Hello,
Due to some recent issues receiving calls on iPhone I was wondering if I could request a replacement SIM card for my iPhone SE2020. The issue has persisted across two iPhones so I believe I am having network issues, not hardware. I’m hoping a new SIM - keeping the same number - will fix things. Unless anyone has an idea what the problem is.
My specific issue is that sometimes incoming calls do not show up on my iPhone(happens on iPhone 6 and SE2020, same SIM). Despite notifications being turned on, my iPhone being on loud, and appearing to have at least 2 bars of signals, some phonecalls do not appear either as incoming calls or in my “recent/missed call” list. I’ll only know they tried to call me if they leave a voicemail — despite my iPhone showing no incoming or missed call, I’ll get the voicemail notification a few minutes later.
Anyone have any ideas? Do you think this is something that could be caused by a dodgy SIM/fixed by a replacement? I’d love any suggestions or advice.
Thanks
Hello,
Due to some recent issues receiving calls on iPhone I was wondering if I could request a replacement SIM card for my iPhone SE2020. The issue has persisted across two iPhones so I believe I am having network issues, not hardware. I’m hoping a new SIM - keeping the same number - will fix things. Unless anyone has an idea what the problem is.
My specific issue is that sometimes incoming calls do not show up on my iPhone(happens on iPhone 6 and SE2020, same SIM). Despite notifications being turned on, my iPhone being on loud, and appearing to have at least 2 bars of signals, some phonecalls do not appear either as incoming calls or in my “recent/missed call” list. I’ll only know they tried to call me if they leave a voicemail — despite my iPhone showing no incoming or missed call, I’ll get the voicemail notification a few minutes later.
Anyone have any ideas? Do you think this is something that could be caused by a dodgy SIM/fixed by a replacement? I’d love any suggestions or advice.
Thanks
Message 1 of 2
(712 Views)
1 REPLY 1
Re: Replacement SIM card request
25-05-2021 10:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your post @Tu
If you can drop me a PM with the following info I'll be happy to take a look at this for you
+Your mobile number
+Your full name
+Your full address
+Are you the account holder?
+Your date of birth
+Last 2 digits of your bank account number
+Last 2 digits of your bank sort code
Message 2 of 2
(682 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page