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Replacement SIM activiation when abroad

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HughG
Newbie
Posts: 4
Thanks: 1
Registered: ‎30-09-2019

Replacement SIM activiation when abroad

I live in Sri Lanka and occasionally need to use my UK (postpaid contract) number, but have lost the SIM.

Will the replacement SIM that I am about to request need to be registered on the UK network before I can use it here?

If the answer is "yes", I will need to ask the tenant in my UK home to open the envelope and find a unlocked handset to register it in before they post it to me in Sri Lanka.  If not, I will simply asked them to forward the envelope.

Thanks!

3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 15,096
Thanks: 4,657
Fixes: 779
Registered: ‎21-04-2017

Re: Replacement SIM activiation when abroad

Fix

Hi there,

The replacement SIM will need to be activated manually by us once you’ve received it.

Feel free to drop me a private message once you have the SIM and I’ll be happy to arrange this. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
HughG
Newbie
Posts: 4
Thanks: 1
Registered: ‎30-09-2019

Re: Replacement SIM activiation when abroad

Super service.  Thank you Anoush.  I will now order the SIM.

 

Plusnet Help Team
Plusnet Help Team
Posts: 15,096
Thanks: 4,657
Fixes: 779
Registered: ‎21-04-2017

Re: Replacement SIM activiation when abroad

Not a problem @HughG

Let me know how it goes.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team