Replacement SIM activation

[#1]

I did receive a replacement sim on Thursday the 10th (this month) but it is not provisioned yet. Can anyone help?

[#2]

Hi there.

I've raised this with our operations guys and I'll update you when I've heard back.

This should be within the next few days. Apologies for the inconvenience caused.

[#3 · Accepted solution]

This should be sorted within the next 2 hours.

Can you let us know how it goes?

[#4]

Yes it's sorted. Thank you for the urgency on this case.

[#5]

Glad to hear that!

No problem. Let us know if you need any further speedy assistance.