cancel
Showing results for 
Search instead for 
Did you mean: 

Remove the Voicemail from my phone

Deafman196823
Grafter
Posts: 30
Registered: ‎20-10-2019

Remove the Voicemail from my phone

I keep getting voicemails on my phone daily and I have to say that I am hearing impaired and I do not make or take calls. 

Remove the voicemail and bar all future voicemails to my phone right now.

Moderator's note by Dick (Strat): All caps text edited as per Forum rules.

9 REPLIES 9
Deafman196823
Grafter
Posts: 30
Registered: ‎20-10-2019

Re: Remove the Voicemail from my phone

why is there no reply on removing voicemails from my phone and to block all future voicemails?????  I have tried doing this myself but to no avail!!

newagetraveller
Pro
Posts: 575
Thanks: 107
Fixes: 1
Registered: ‎03-08-2012

Re: Remove the Voicemail from my phone

You don't say whether you have looked in the help and support section? I have and without wasting more time, I couldn't find any help on how to disable or enable voicemail. Maybe there is something on what to do? If so, it's well hidden!

Sorry, can't help you.

I use two mobile poviders, not Plusnet, and with both it's just an easy matter of phoning a free number, on the relevant mobile phone, to turn off and/or on voicemail, record a welcome message, read/delete messages etc.. One of them use the EE network too.

It can't be that difficult to provide the same function or even a way to turn on or off in your account or their app.?

Deafman196823
Grafter
Posts: 30
Registered: ‎20-10-2019

Re: Remove the Voicemail from my phone

how can I possibly make calls when I am hearing impaired???  read the topics before answering!!

newagetraveller
Pro
Posts: 575
Thanks: 107
Fixes: 1
Registered: ‎03-08-2012

Re: Remove the Voicemail from my phone

"how can I possibly make calls when I am hearing impaired???  read the topics before answering!!"

Wow, just wow! I didn't suggest you make a call. Only what is possible with my providers.

With an attitude like that, then good luck in your quest.

Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,872
Thanks: 205
Fixes: 79
Registered: ‎06-08-2018

Re: Remove the Voicemail from my phone

Hello @Deafman196823

Thanks for getting in touch here.

There are a variety of ways you can contact us such as over email on mobile-help@plus.net or you can utilise the next generation text relay service - more info can be found here

 

Thank you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


paul_blitz
Rising Star
Posts: 119
Thanks: 32
Fixes: 1
Registered: ‎20-07-2016

Re: Remove the Voicemail from my phone

If you don't use the voice function of your mobile phone at all, then why are you actually worried at all about the voicemail function: just ignore it!

newagetraveller
Pro
Posts: 575
Thanks: 107
Fixes: 1
Registered: ‎03-08-2012

Re: Remove the Voicemail from my phone

Your suggestion/question will not go down well with the o.p., Paul!

With "Remove the voicemail and bar all future voicemails to my phone right now."

I suspect the above was capitalised which reinforces my comment re "attitude". "All caps text edited as per Forum rules."A please would not have taken much effort either.

paul_blitz
Rising Star
Posts: 119
Thanks: 32
Fixes: 1
Registered: ‎20-07-2016

Re: Remove the Voicemail from my phone

I am deemed to be disabled as, for many years now, I've had hearing aids. I'm also a member of the RNID, and am possibly more aware of the deaf community than many many people are.

One thing that REALLY annoys me is the attitudes of some deaf people. They get angry. They feel the world OWES them something. They often really HATE it when other want to help them.

Personally, I find that BEING NICE to people when you ask for help (or don't actually need help), and a thank you afterwards makes people actually WANT to help.

On the phone front, I'm quite able to use the phone for voice, but IF I were sufficiently deaf, that I couldn't, I'd either just buy a data-only SIM, or simply ignore the voice side of the phone. Don't know about iPhones, but Android is fairly granular in setting up alerts and that sort of thing.... so voicemails could easily be ignored.

 

Deafman196823
Grafter
Posts: 30
Registered: ‎20-10-2019

Re: Remove the Voicemail from my phone

No nothing helps and I have closed my Plusnet mobile account but yet I am still charged for it!!  No one told me on how to turn the voicemail off but EE had helped me and I have finally turned the Voicemail off.