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Refund

96whitingn
Newbie
Posts: 1
Registered: a week ago

Refund

Hi,

 

I finished my contracts several months ago and am owed a refund but I keep getting an email saying that the credits will apply to the next bills.

 

Please could this organised to be refunded, as there aren't any bills for them to come off

 

Thanks for your help

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 14,324
Thanks: 4,468
Fixes: 730
Registered: ‎21-04-2017

Re: Refund

Thanks for getting in touch @96whitingn 

I'm happy to look into this for you.

Could you PM me your mobile number, full name, full address and confirm you're the account holder?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team